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Privacy Policy

Our Commitment to Privacy

Jewellers Vigilance Canada (JVC) is committed to protecting the privacy of information provided to us by our Crime Prevention Program (CPP) members. The following privacy policy has been developed by JVC so that CPP members can better understand the information that we need from them, and so that they can consent to our collection, use, and retention of this information. These information handling procedures reflect the requirements of the Personal Information Protection and Electronics Document Act.

Information Collected by JVC

During our day-to-day operations, JVC will request and obtain from its CPP members certain information such as contact particulars: name, address, phone, fax, email, and billing information. Other information may be requested and provided by members if they choose such as reporting a crime. Any such information received by us is treated as confidential and is subject to the terms of our privacy policy.

Your privacy and the Internet

The nature of the Internet is such that web servers automatically collect certain information about a visit to a website, including the visitor's Internet Protocol (IP) address. IP addresses are unique numbers assigned by Internet service providers (ISP) to all devices used to access the Internet. Web servers automatically log the IP addresses of visitors to their sites. The IP address, on its own, does not identify an individual. However, in certain circumstances, such as with the cooperation of an ISP for example, it could be used to identify an individual using the site. For this reason, JVC considers the IP address to be personal information, particularly when combined with other data automatically collected when a visitor requests a web page, such as the page or pages visited, date and time of the visit.

IP addresses may be recorded by the web server of the third-party service provider such as with social media. Unless otherwise noted, JVC does not automatically gather any specific information from you, such as your name, telephone number or email address. JVC would obtain this type of information only if you supply it to us, for example, by email or by filling in a contact form.

Use of Information Collected by JVC

JVC uses this information for the purpose for which it was submitted such as billing program participation and replying to inquiries and JVC may use this information to provide operational notices, program record keeping, and to conduct research on crimes against our industry. This may lead to JVC publicizing aggregate data but will not result in the publishing or reporting of any personal data provided to us except as noted below. JVC CPP members may add or remove their names from JVC’s mailing list by contacting us at info@jewellerycrimecanada.ca.

Sharing of Information Collected by JVC

Information may be shared with our legal advisors, law enforcement, and with other third-party service providers assisting us with member services or providing advice or assistance to JVC generally. All third-party advisors and service providers shall be prohibited from using the information for any purpose except for providing the services requested by JVC. JVC is, and any third-party advisors and service providers to JVC are prohibited from selling, sharing, or otherwise transferring member information to any other third parties. JVC will not disclose such information for any other purpose with the following exceptions:

  • Where required by law or regulation;
  • Where requested by a government agency and/or law enforcement conducting investigations or other proceedings;
  • Where an indication of potentially fraudulent activity, deceptive or misleading activity, or potentially unlawful activity that a governmental agency should be made aware of.

Information Security

JVC will maintain information in a secure environment. JVC will employ reasonable means to protect the information against loss, unauthorized disclosure, and unauthorized access. JVC will train our staff so that they are aware of the requirements of this policy and we shall require their adherence to this policy in their conduct of JVC business. If JVC needs to transmit data containing your information, we will take reasonable measures to protect the data during transmission.

Information Accuracy

We will make reasonable efforts to ensure the accuracy of the information collected from and maintained by us. Any member or contributor may contact our business office to enquire about the information pertaining to the member. We will promptly correct any record shown to us to be incorrect.

Privacy Officer

Our Privacy Officer can be reached at our office using any one of the following means:
Mail:

JVC
55 Queen Street East
Suite 205
Toronto, Ontario
M5C 1R6
Attention: Privacy Officer

Email: info@jewellerycrimecanada.ca
Attention: Privacy Officer

Consent to Collect and Use of Information

We will consider that you consent to the information collected by us in accordance with the terms of this privacy policy unless you advise us otherwise. You may also withdraw your consent to our continued retention of your information or advise us that certain information provided by you at any item is not to be retained or saved except for information, which we need in order to approve and continue the approval of CPP membership to JVC.

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